Quote:
Originally Posted by DSGamer
I called Retention. I told them my story. I told them the truth. Now I'm an ex-Sprint customer. I don't know what to tell you. I called a number of Sprint representatives. The best they could do for an 8 year customer was to give me the HTC Touch Pro for the same price as a new customer would get it for. That's not good enough for a phone that wasn't working reliably for me and given how much time I'd spent on this issue. I gave them numerous chances to make it right. So I just canceled.
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unfortunatly i kinda don't believe that whatsoever.. i don't see this in any reps state of mind doing this, basically on the computer they see little money signs next to your name, is you have more than 2$$ signs then it's pretty much up to them to do whatever it takes to get you the phone, giving out phones for free is something that gets done every day MANY times a day, cant give exact numbers but it's close to say 200... why do you think their always on back order?