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Old 11-19-2008, 01:38 PM
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Re: About to give up on the HTC Touch Pro. Help?

They wouldn't even let their "techs" look at my phone. I've been a customer for 8 years and they just shrugged and said that was how the phone was. So weird. No attempt at another phone or anything. Is the failure rate of the phone that well known within Sprint or was it just bad customer service.
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