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Originally Posted by Pibe38
What do you mean longstanding? Are they documented with Sprint? Have you had your device replaced more than 3 times?
Those are the things that some times will make them give you an upgraded phone. But if they have only replaced your phone once, they will not give you a 6800 as long as they have 6700's.
It also depends on who you get, and how you complain about it, etc.
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I got the phone this past Aug; posted on here about card problem in September; ongoing problems since. Never talked to Sprint about it though.
Don't mind paying something & extending my contract to get the 6800. What is the best # to call? (or is it not worth trying?)