[Will7272]

I had the exact same thing happen to me. I originally bought my phone from Best Buy. The area at the bottom of the phone was faulty (loose) so I took it to the Sprint store and they ordered me a replacement. My original phone was made mid Oct. and I had all the problems that everyone else did...minus major gps lag. My new phone has a manufacturers date of 11/2/08; Software Version 1.03.651.3; Hardware Version 0002. I haven't had to fix the sound, gps locks in seconds with no lag, and it hasn't locked up on me once.