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Re: Email button broke, Sprint won't replace in-store
This is part of the reason I left Sprint. Unfortunately, what you say isn't what the contract says. Also the majority of the cost of TEP, $4 of the $7 for TEP, goes toward the repair/exchange protection and only $3 goes to the insurance portion.
Good luck though.
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frejos
Device: HTC Fuze / WM 6.1
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