My friend had this phone for the longest time and it worked great. Suddenly it was unable to connect to telus. He reflashed the firmware on the phone. He had the same issues as I have had. I tried by flashing the Official Firmware for the Telus Series of phones. The update program works fine until it trys to update the radio firmware. This halts and causes the update app to go into an infinite loop. (Repair ... flash ... fail ... repair ... flash ... fail). I am unable to even get into the windows OS all I get is "Serial v2.02" and if I plug USB in it says "USB v2.02".
What gets my attention is that the phone is unable to show it's version status to the upgrading app. It shows "Current Version:" and a bunch of blanks then the new versions im upgrading to now.
CE Image Version 2.09.20
Extended Image Version 2.09.701
Radio Image Version 1.14.00
Clicking next gets the phone to display "Updating Radio Stack" "Please Wait" and it sits stuck on 0% ... after about 10 minutes it simply times out and does it's repair/upgrade loop thing. The Repair seems to solve nothing. I am thinking there is a HW issue with the phone and that it needs to get repaired I would like to see maybe im not doing something right ... maybe I need to flash it a little more low level (ie upgrade the bootloader) ?? anyone ever have issues like this and maybe a solution to it ?
Thanks
chris