[JickBahTech]

This is really the main reason I even have smartphones. It was almost like clockwork that I would call Sprint about something minor, and the situation would get crazy out of control, I'd get transferred to retentions, and then work out a sweet deal. From Treo to Q to 6700, it happened that way every single time. The 6700 was funniest as I got into a fight with a salesperson about trying to buy the 6700 AT FULL PRICE. I wasn't even trying to work a deal. I was just trying to give them money.
Sprint's customer (dis)service is really easy to work, but it's not really worth the stress in most cases imo...