[kphillips]

I just had that same issue. I purshased my phone at a Sprint Corporate store. They activated the phone on my account with my number. About 30 minutes later it showed taht it was programmed to a San Antonio number. I live in Houston. After 3 days, I finally fould a phone in stock. I think you are going to have to have it replaced. They could not fix the phone. The issue was it was not staying programmed to my number but the vision worked perfectly. Take teh phone into a store. You do not have to tell them where you got the phone. just let them know what the issue is and they should relapce the phone with no questons asked.