Re: activation issues - stolen phone maybe?
Sprint has been having activation problems all week. I received my TP on Monday, and auto-activation failed to work, so I had to program it manually via ##MSL#. While voice and text worked fine, data wasn't working. A visit to the Sprint Store and a few calls to Tech Support confirmed to me that there was indeed a nationwide outage in their data provisioning system.
I read that a few people on here were able to fix it with some help of the techs, and while the techs who I spoke to over the phone worked hard, they weren't of much actual assistance when it came to getting data to work.
In the end, I had to boot up my Mogul and copy over the ##DATA# settings manually. Internet had worked ever since.
As for your case, was it specified that the phone was brand new when you bought it? It is possible that it was a used phone, thus explaining the NYC number. Also, if it was indeed a stolen phone, the ESN would have been flagged and the Sprint rep would have definitely notified you.
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