[boxermansr]

If this isn't the right sub-section, feel free to move it.

I purchased a Touch PRO on eBay on Thursday, got it yesterday. Seller has excellent feedback, etc.

Got the phone, did the esn swap online (before turning it on, since it has its neato [rarely working] automatic activation junk).

Turned it on, did its thing. Said it was activated. Tried to dial out, and it said my account can not be validated. Did ##786# to verify my phone number took. It shows a number in NYC.

Checked all the timers, etc, verified it was new, not refurbed, had no usage at all. Figured I'd manually program it, since sprint.com gave me the MSL when I entered my ESN (in case I needed it).

Did that, programed in my number, and blam, it worked. Tried to use vision. Kept getting an error 67, followed by 1012. Figured, maybe vision username didnt update. Did ##3282#, and it had the correct info.

Figured ok, so I did the update profile thing, that went through, said my phone was updated and would reset. It did. Went to call out, and got the account can't be validated again.

Did ##786# and the NYC # was back. Chatted with Sprint online. First, was told there was a nationwide outage with vision, and that was why my phone was pulling the wrong phone # (sounds like BS). Then about 4 hours later I chatted with them again (for 2 1/2 hours this time).

We re-programmed the phone, changed my vision username and password, updated the data profile, etc.

In the end its like this - I can re-program is with my MSL (for my phone #) but vision wont work, or I can get vision working, but in doing so, the phone pulls the NYC phone #.

The rep told me this was odd, even hinted that the ESN may be attached in some way to that NYC # (she said in theory its not even possible for an ESN to be attached to two accounts/lines/etc).

Supposidly was going to open a trouble ticket. Said her "lead" said they saw this happen once before (didn't say what caused it, or what the resolution was).

So.. I'm just wondering if any of this is possible, or if there's a chance this phone may be stolen, or tied to someone elses account. I certainly don't think (or want to believe) that the seller would be doing something such as this, especially with their excellent feedback.

Nonetheless, figured I'd see if anyone else had any suggestions, or ideas to get this fixed. Right now voice works, since we programmed my # in, but vision gives me error 67 and 1012. If I 'update' profile, it will re-program the NYC # in and vision WILL work, but voice will not.

Thanks.