[pjmetzger]

Thanks alot for the help.

Your fix has worked fine.
I exchanged my first Touch Pro because the
speaker sounded blown.

After 24 hours of no data access I called customer service
and was told that there was a complete data outage for anyone
who upgraded or exchanged a phone since about 3 pm on 11/14.
???
Then I was informed that there would be no data connection for the next four days.
I was also offered a call.

Also I was informed that a fix would be coming out for the Pro because
there is a software problem were once the Pro makes a wifi connection then it won't
connect to the sprint network unless hard reset.