Re: Update: Hard-reset your Pro when you get it (conspiracy?)
This is how a sprint rep told me to hard reset my touch pro.
1. Pull the battery out of the phone.
2. Slide out the keyboard.
3. While the keyboard is still out hold down the volume down
button and the center enter key.
4. As you are holding the keys down and making sure the
keyboard is still out put the battery back in.
5. Once the battery is in and the volume and enter keys are
still being held down push the top power button.
6. This will prompt for a hard reset if done correctly.
7. All keys can be released at this point.
8. To perform a hard reset just push the volume up button.
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