Quote:
Originally Posted by Automaton
I talked to an account retention rep today. I told them that my Mogul was crap and that the guy at the sprint store told me it was common for Moguls to have problems with the screen, keyboard, and crashing. I asked for a reduced price on the Touch Pro since I could get a new account discount on the same phone if I switched to Verizon. They wouldn't give me any reduction. So they wanted the full $500-whatever for it.
They told me I should switch to Verizon.
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You should try doing the email. I had to call retensions 7x to finally get the original deal I was offered
Your best bet is to be persistant dude...