Quote:
Originally Posted by drexappeal
I understood the instructions. Had the phone OFF! Please don't talk to me like I'm illiterate and can't read instructions.
Everytime I did the volume down plus enter plus power button (WHILE THE PHONE WAS PHYSICALLY OFF) it went toa screen that had red white and green lines covering the screen with info about the phone RAPH800 etc, etc...
Anyhow, I just hard reset through the phone by clearing the storage.
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I'm an adult and not talking to you like you're illiterate. I was just making sure that you CLEARLY understood the instructions, which obviously you don't if it still won't hard reset. I struggled myself with the same problem 2 days ago and finally got it. I was ONLY trying to be helpful...