[hellcat2007]

Originally Posted by chappy

this is what happened

Actually the account is billed before the replacement phone when you call to make a claim, not when activated. Even if you make a claim on the new online form it will ask for a credit # or charge it to the account. That is why it asks for you # and account PIN. The only way I can think that this happened is if the buyer gave his cell # as a contact number to the seller and the seller either works or knows someone who works for sprint. That person could see if the buyer has insurance and bing bang boom...scam is done. It would be as simple as going online and making a claim.