Hahaha... No Reeg... I am not a tech for Sprint... Even though I been talking with them for so much I feel like I should be.. I know I went for the overkill, but I wanted to give a complete and total fix that would (hopefully) work, not write a tutorial on how to problem solve a Mogul.. In my defense, I clearly warned to back up his data... Its not like I was trying to have him kill his Mogul...
I am happy I could make you all laugh... You should hit the thanks button, since I did help you... Just not in a way that helps his Mogul problems