Quote:
Originally Posted by lalord69
i been having a problem with it, it always say that number and password do not match, it has been doing it for about 1 week. I upgraded to the new version also, i delete all the files then upgraded and still nothing, i check my password with sprint and everything is correct, i do not know what to do... any ideas? 
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Check and make sure you can log into the Sprint Pic Mail Site. And there is not Account Suspended notices. Next enter your password using the onscreen keyboard instead of the slide out keyboard. Next, make sure you do not have cap lock on.