Quote:
Originally Posted by Baffles
I just shot off an email to ecare, see if they can get me a deal on a Airave. I'm not going to push it too hard after the deal they gave me on TP though.
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Here is my take. You get Sprint service. Sprint shows coverage in your area. You get bad reception more often then not. The Airwave can fix reception for you at your home or place of buisness. Sprint has an obligation to provide you with quality service. They should provide you with an Airwave at NO cost to you as a customer. If they try to force you to pay for the Airwave, you should politely tell them thats not acceptable, cancel your account and you will go to a provider that values your buisness and is willing to provide you the quality service you expect.
Sprint has an obligation to provide quality service as written in thier own contract. Right now it sounds as though that isn't happening and so they should do everything n their power to provide that quality service.
If I were to request a free Airwave, then I would be cheating the system because I am getting good reception, but for someone that isn't, they should be helped in anyway possible.