Quote:
Originally Posted by ScrapMaker
Also, they tell you the same if you call for support. You have to go through Sprint.
Basically, you need to give Sprint a message. That message is to keep exchanging your phone until you get one that works right. If more and more people do this, they will FIX THE PROBLEM. If the majority of fanboys here keep the phone, and make workarounds/etc, then Sprint/HTC gets away with this, and they will do it again.
I never owned a Mogul, but from what I can tell, that MAJORLY screwed up with the RAM. HTC also got away with putting crap screens in a majority of their Touchs, and most people either didn't know that a good screen existed, or they didn't care enough to get it swapped out. A mentality like that is exactly what HTC/Sprint wants. The lazy/uniformed/fanboy customer. They can dish out this crap all day long, and not have any negative effects.
Brilliant, HTC. Just brilliant.
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These screens are not cheep to build.
There is probably different manufacturers for them, that's where the difference comes in.
Re-exchanging your phone for something like a heat problem will not solve the heat problem. It's pretty apparent in all phones. A few people report they don't have heat problems. If they are so well enthused about it, let me have it, I'll show you how to heat them up. You actually have to
use the phone pretty hard.
Running on 1x network like I does causes more heat, I don't have EVDO available. I found this out from traveling. EVDO Connection uses less battery and creates less heat. If others have experienced different. We should discuss it.
There is only one problem with the mogul though, It doesn't have enough ram. The 6700 is the same way. And every phone before it.
And each firmware release they make for the phone sucks up more and more ram. My 6800 is about useless with the latest 6.1. I cannot wait to flash a rom from here or xda to make it run better.
It's not always the people designing the phones who make these decisions. I'm sure they would do things the way we do. Make a champ device for everyone! but boards and managers say they have to put the garbage on there, or make it look more "sleek" to catch certain peoples eyes.
I'd rather have an ugly tablet phone with lots of functionality. Function over form for me. and the Mogul has that. The TP is more of a pretty phone with a lot of functionality.
People get down on companies like HTC, who is building lots of phones, for things like poor buttons and such.
Yea, the buttons are not the greatest. But does anyone here actually know how hard it is to set things up to make parts in a CNC machine? Or do injection molding? Build a circuit board with a robot?
The only thing that companies can fix is having a User, or somebody who doesn't have an engineering degree come to help design and test these things. Somebody who is critical and doesn't have a corporate eye.
Untill that happens. We will have issues like overheating, or poor screens in some of the products. The quality controll isn't in the mind of the corporate movement. Look at our cars now days. =)
If you have a bad screen in your phone, return the sucker!
if its over heating. Then your doing something right. =)
Not trying to bash ya scrap. =)
Just got me worked up. I like most of your posts, so its all good.
But you are correct. We shouldn't have to deal with this stuff. But then, we shoudlnt' have to deal with a crappy economy, blah blah. I'm just saying things are hard and its the way of life.