[tita lucia]

i will post again after i contact fcc. i too am looking toward the iphone. monthly fee is no more than i'm paying for simple talk time! it doesn't seem to matter who i talk to at customer service. they say they understand my frustration, have had other customers with similar complaints, but they offer nothing. do they not get training on customer retention? will qwest be asking for a bailout? do we really want to pay to bail them out?