Quote:
Originally Posted by eenieMINI
OK I got it working! I was skeptical but took the advice about Net3.5 being an issue. I downloaded a fresh version (attached--got from Pro boards....delete the zip ending to leave it as .cab) as part of the fix.
This is what I did. I used SKtools to uninstall Net3.5, Picturemail, Mortscript, codypersonalizer. After each this I did a soft reset. I then went to my data/msl and restored that page. I did NOT do a profile update at that time. I then deleted my Picmail folder in the registry (HKCU/Software/Versign/Picturemail) Soft reset. Next I reinstalled Net3.5 with the new cab, then soft reset, then reinstalled picturemail and soft reset. I then did an profile update and soft reset.
I did not reinstall Mort or personalizer because at this point all was working and I didn't want to jinx it. (I uninstalled it on a whim because it was one of the same programs I put on my friends Pro and he was having the same picmail issues).
I repeated these same steps for his Pro and he now has pic mail working. It could very well be a clean install of picmail be made AFTER Net3.5 is all I needed but these exact steps has given me pic mail (I was having problems receiving on the Diamond and Sending and Receiving on the Pro) so far so good.
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are you on a custom with 3.5 built in? if so you thikn we should install the new 3.5 say right after a hard reset, then do the pic mail install? think all will be ok then?