Quote:
Originally Posted by bsgjunkie
You shouldn't have any problems as long as the local store has a repair center and you have insurance. If they are just a normal Sprint store w/o a repair center, they may not be authorized to validate warranty/insurance work - therefore it wouldn't be as easy for them to replace the unit.
If you are having that much trouble with your local store, call Sprint support number and they're transfer you to the right department. They usually have the new phone to you in 1-2 business days.
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Sprint TEP on all my lines! Actually they were a Sprint Store with a repair center. Their Technician didn't even open the phone and gave me BS answers. It seem like Sprint doesn't want to replace/repair these phones. Sprint departments just gives me the run around on the phone. Hopefully the new phone doesnt start with issues. Thanks for your advice.