Thread: How do I track an order from sprint retentions?
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Old 11-07-2008, 04:50 PM
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Re: How do I track an order from sprint retentions?
Quote:
Originally Posted by Jocelyn84 View Post
No, I think they gave them the "order id" which is different. If you go into your account under billing history and click order history, you'll get that DM number. It can't be tracked that way via the sprint site. Call 1-866-789-8292 tell them that number, which is your "order ID", not your "order number" and ask them for the order number. In the past I've usually been able to get a tracking number from them as well. They usually have the info before sprints site updates it.

Sorry, wrong. Aside from being able to just try it, I have 2 orders I am tracking that start the same way.
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