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Originally Posted by thesfactor
Just called HTC customer support and the guy took my info down and said "All I can do is help you change your back light settings and battery settings. Your only option is to contact sprint and ask for a new battery" That's just wonderful. Here is the direct number for anyone that needs it. ( 1-866-449-8358 )
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Did you already say that you bought yours from Sprint?
I wasn't aware of anyone who bought direct/retail that was having this issue. My EVP contact thinks that the BB stock is just total crap.