[ScrapMaker]

I haven't EVER been on a contract with Sprint, until I purchased my Touch Pro on 10/25/08.

If I return the phone to Best Buy, what will happen? Will I be stuck on my OLD phone, with absolutely no benefits--and still be locked into a two-year agreement?

The way I see it, Sprint didn't make good on their side of the agreement--to offer me a phone that works properly.

Forget about the earpiece, the speakerphone, the screen, and the build quality... The fact that the battery drains, completely, during a long phone call is an embarassing design flaw. I tried as others had mentioned, using GPS while driving, and it drains the battery as well. All because of some protection mechanism that is being triggered by excess heat.

I'd rather be contract-free on a phone that works great (my Touch,) than locked into a two-year with a phone with limitless problems. Perhaps the Touch HD will work great, who knows... I just wish HTC would QC their products a bit better.