[chris1683]

What they did for me throughout my battle with the PictureMail service was making sure that #1: You have downloaded the latest PictureMail.cab from Sprint Powerdeck. Once this is done, they had me enter ##3282# and then enter the password (I beleive each phone has a differnent pass code [Sprint CS will have this]) Once entered, I had to edit my data profile, and then click ok to reprovision the phone. This did not help though. For me the final step Sprint took was they had me enter ##596378# and click edit, then delete and retype the two numbers listed. Once done, I hit okay and reset the phone. That coupled with changing the camera setting has proven to be the total fix for me for picture mail. I can send and receive with no problems.