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Re: Reasons to return to bestbuy.
You should visit the FAQ's and Essentials posts at the top of the forum. Most of the problems you have asked about have been addressed already. In addition the search function works great too.
Sorry to sound harsh, but there is an outbreak of people asking the same question over and over again. The answers are here, you just need to search.
As far as the back up is concerned, toinejuan has already metioned a solution for that.
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