[bkhoste]

I had my 6700 killed by a Lego, took it in to the store. They told me that I have insurance and gave me a new 6800 no cost. I had my 6800 get stuck in the boot loader mode when my son unplugged it while updating, tried pulling the battery, soft and hard rest nothing worked, again they gave me a new phone. We moved to a new state, and my USB connector pulled out, I took it to Sprint, told the guy what happened and he threw an Asurion card at me and told me to call them he is too busy to look at it. Strange thing was, I stopped by a non service Sprint store and they ordered me a new 6800 by just looking at the USB connector. It is just weird at how different some stores are compared to others.

The only phone I had to pay $50 for was when I lost one, the thing that sucked was I found it when we cleaned the garage out, but by then it was too late.