Thread: MAJOR problem
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Old 11-05-2008, 12:45 PM
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Re: MAJOR problem

Quote:
Originally Posted by CountryDevil View Post
One thing to keep in mind here is the difference between EVDO and 1X.

Voice calls use the 1X signal to make both calls and for data in a 1X only area. EVDO is a seperate data channel. If you are in an EVDO coverage area, calls will come through on 1X while data will be on EVDO.


What does this mean you ask? If you are in a 1X only area and you have an active data session going transmitting data, the voice call will go to VM since the channel is busy.

I had this issue on my 700wx and it sucked sicne there was nothing I could do about it. I also live in a fringe area and had to switch my phone to Roam Only in order to get a good signal. While there, I could not use data because when roaming you are on 1X only no matter what.

On the Touch Pro in the phone settings there is an option called "DDTM Mode". Turning this option on will send all calls to VM during active data sessions. However, turning it off will stop any data sessions in order for the call to come through.

I would check your DDTM setting to see what it set to. If it is off, then you should not be having this issue. If it is off, then you got something else going on like the PRL.

I can tell you that with the TP and the DDTM option I do not have the above issue anymore. This DDTM option was not something that was available on any previous phone I have had.

Disclaimer: The above information is based on my own experience and information that I have gathered. The experience of other's may vary.
I understand the difference. In the original post, notice that I shut off data, and had the phone in roam ONLY. Which I would think would do the same as the ddtm option, but I will try that also and update tomorrow.

edit: it is already set to NOT send calls to VM.
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