I am part of the 98% and i am fed up with my mogul. getting sent around from department to department getting the run around is pissing me off. my mogul freezes all the time keyboard locks up and then spits out tons of letters. bluetooth is god awfull i have tried 4 different headsets and it sounds like a Chitty fm radio station. not to mention all the clock/alarm issues (which made me late for work a number of times before i figured it out). and i can see how some people are like "your picky". well hell yeah when i paid over 400 dollars for my device less than a year ago and im having all of these problems and having to exchange my phone out 5 times within a year. yeah im picky and im pissed, phones are supposed to last 2 years not 2 months.