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Old 11-03-2008, 09:56 PM
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Re: The Last Stand (Force a Mogul Recall)

Quote:
Originally Posted by Raging Idiot View Post
1. "White Spots". It was said that this is caused by a side effect from overheating during the use of the silent ring/vibrate function, but I don't readily believe it.
Perhaps it's caused by the battery, but no one has ever figured this out to my knowledge. Regardless, white spots does indeed occur on the vast majority of these units after a span of time, and it's to no fault of the customer.

2. Lock ups, keyboard issues: general "memory problems".
3. GPS problems, BT connectivity issues: general "chipset problems".

Don't even get us all started on how Internet Explorer is practically worthless for all but the most simplistic of web pages. Or how GPS wouldn't even work at all for the first several months until they released an update.

Of course we came up with work-arounds for some issues, but that doesn't mean we have to be happy about being mislead or not to expect fairness....ex: let me switch product for one I choose and let me pay the difference.

The cat's out of the bag, and there are plenty of Ragin Idiot's that bought into the garbage that Sprint sold them and now only want honest justice to be served. I understand all too well that neither Sprint, nor anyone else, will have a recall on this phone, but my point is that it's up to the individual to force the recall for their INDIVIDUAL phone via swapping it out until Sprint runs out of Moguls or goes ahead and issues the upgrade. Others have done this with great success, and I'm already on my third one now. It's becoming comical now, as each one has had the same problems, and the tech initially said otherwise but is now agreeing with me.
How could I sell one of these phones that has "White Spots" on the screen without advertising that they are there (or will appear)...and still make half the cost that Sprint is selling them.

There may be Sprint people who don't want people to talk bad about Sprint and would try to thwart this by living and breathing on the forums and squashing each negative post with a positive one, but like another poster said, wait 10 minutes in any Sprint repair store and you'll see what's actually happening in the real world here.

Unfortunately there are those that don't know how to explain things, and those that just try to manipulate the system without understanding why the system needs manipulating. I'm only pushing for a fight back for a solution to Sprint acting unethically.

Simply restated, if everyone was to return the defective products then eventually they would run out (or give up) and start issuing other options.
Apparently many have already received an upgraded model phone for doing just that.
You have a solid arguement here as what you describe is the case in better than 50% of the devices from what my personal experience tells me. I am on my 6th Mogul and finally I have one that hasnt shown any of these functionality symptoms. Your barking up the wrong tree though case it's not a Sprint issue. it's a manufacture issue.
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