[fatlard]

Okay another example of Sprint revoking an offer..

On my second line where I have a HTC Touch, the screen is defective. It has a rainbow effect and the Sprint tech said even if they replace the phone, it will still have the same problem and come back. So I wanted a different phone.

So I have emails and phone conversation that they will swap the HTC Touch to a HTC Touch Pro at even cost. They said they will place the order on Friday. Today I call back and they said they do not have any information of that and that they can't do it. I was like your people notated my account Friday. They could only offer upgrade pricing. They said they want to "educate me" on the options and that even trade was not an option.. even though I have email and two phone calls that okayed it.

Gawd thats two lines I have to deal with this ****.