I really wanted to like this phone but I've decided to send it back. I have a new appreciation for the old Palm OS and my Centro. I wanted WM because it is so much more sophisticated. It has a long way to go before it is anywhere close to being as efficient for the USER as the Palm's OS. I may go with a Treo Pro if/when available on Sprint but I bet it will probably take me longer to get basic things done compared to my Centro. I've decided I don't want a phone unless it has a hardware keyboard on the face. Multimedia is not that important to me but I can do it with the Centro. I realized over the last couple of weeks that my life revolves around Exchange/Outlook calendar, tasks, contacts, etc. and it's much quicker to veiw and edit those items on my Centro. I have collected a bunch of 3rd party software for the Centro over the years but even out of the box it's much quicker to use. Not near as cool though. I loved the look of the Diamond.
