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Old 11-02-2008, 04:19 PM
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SurfDan5
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Re: Retention Offer Revoked : EMT Dprt????

I'll tell you what causes issues for sprint. I get quoted a price of $124.99 by a sprint rep and they put a note on my account for that price for the touch pro. I've been trying for two days now to order the phone for $124.99 and sprint says they can't do it and that the rep messed up and gave me a price they can't honor. I've dealt with 9 different people through telesales, 2 through ecare, 8 live chat reps, and now 1 retentions rep (who escalated my claim so I'll be getting a call back shortly). So anyone who wants to come on here and tell us that were jerks for trying to get a low price from sprint can shuv it. Especially when someone has a note in their account saying to let them purchase the phone for $124.99. Oh yea I forgot the best part of my conversations with sprint today. They called me a "Liar" in regards with my quoted price and the note on my account. Yes, you read correctly, Sprint actually called me a "Liar" and told me the note doesn't exist when in fact I've seen the note on my account at the Sprint store on their computer.
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