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From the back of a Sprint receipt:

We will refund any activation fee you paid and waive your early termination fee only if, within 30 days of activation, you (1)return you complete, undamaged Sprint PCS Phone with the original retailer's proof of purchase; and (2) request that we deactivate your service. In all instances, you are responsible for all charges based on your actual usage (partial monthly service charges, taxes, and Sprint surcharges). All purchases that were originally paid by cash or check will be refunded by check within 15 business days of return. All refunds for merchandise purchased with credit card will be refunded to the same credit card account. Credit card must be present at the time of refund. All equipment and included materials must be returned (accessories, manuals, etc.). You may be charged a restocking fee for missing components (e.g., battery or charger). All returns must be in like new condition (no cracks, scratches, etc.). Sprint has the final decision to whether the items can be returned or exchanged. If equipment is exchanged, it must be completed within 30 days, and the exchange becomes the Final Sale and no further exchanges are permitted. Sprint PCS Prepaid Wireless Cards, Spree cards, and Software products are non-exchangeable and non-refundable. We may use reconditioned phones for warranty exchanges.