[chedda_chez]

ive been with sprint over 10 yrs...i have not once complained about anything, i didnt even complain about my mogul, even though it sucked soooooo bad. i found this forum and e-mailed them my problems then they offered me something, i didnt ask for it. i said can i get a working phone, they said, "well this new phone is coming out, how bout at this price?"

as of right now, if they offered it at $299.99 id take it but they dont even want to do that, they want it at $579.99. im like whoa, i did my part whats the deal?...

no, im not rude, nor do i cuss/smash the CSR from Sprint. i explain to them the EXACT situation and ask them if they understand why im acting a certain way. its very frustrating.

I DO NOT WANT TO LEAVE SPRINT!!! I REALLY DONT...IVE ENJOYED THEIR BUSINESS FOR MANY YEARS, AND HAVE REFERRED MANY PPL TO THEM BUT I'M A BUSINESS MAJOR AND MY FAMILY OWNS A CORPORATION WHICH OWNS 3 BUSINESSES, ITS NOT ABOUT THE MONEY, REALLY. ITS ABOUT THERE WORD...YOU GIVE ME YOUR WORD. I CAME THROUGH WITH MY PART AND NOW WHEN ITS THERE TURN, THEY ROLL OVER AND PLAY DEAD.

that to me is unacceptable. total BS.

-Chez

EDIT: call should come in anytime today after 9am CST. The gentleman that my case was forwarded to was off yesterday and is in office today. well see though.