Quote:
Originally Posted by meccadon123
Well I'll tell you what. You can continue to have retentions reel you in with BS offers to keep you UNDER CONTRACT, and I'll continue to hold each and every person THEY PAY to answer the phones and handle my issues to whatever comes out of their mouths.
You are what they call a "lay-down-ski". Yes, they do have terms in the business for different types of customers. They can tell you one thing and do something totally different and people like you don't speak up and that empowers them.
I pay Sprint, they work for me, not the other way around.
It's also some what naive to compare a rep that doesn't know a release date to a rep whom has offered you goods and or services for a certain price (just to retain you as a customer) and then go back on what they say and have it mean nothing. What world do you live in? Please let me know, I want to open a business there.
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Youre still missing a few key concepts of contract law though. yes oral agreements are ok, and yes it would seem there was a valid oral agreement. Now, where is the customer's evidence to support anything? There is none if there are no notes, theres no record that ever happened. Where is sprint's evidence? The contract resign! Does Sprint have to honor its agents prices quotes? Well it depends really. Id say $250 is reasonable pricing, but thats me personally. If a rep said $50, itd be harder to hold Sprint to honor that.
Now awat fro law and to common sense- if youre dumb enough to resign before you get what you promised (after knowing what Sprint is known for) then its your own fault for being naive. I still cant fathom why anyone would resign a contract to be promised a price on a phone that isnt even out yet, because i would wait til the day it was out, negotiate, and have it shipped that day! EVERYONE here knows how Sprint is and what theyre known for and how they lie- its no secret.
And still the BIGGEST point being missed here while everyones busy freaking out on their soap box is YOU HAVE 30 DAYS EVEN IF YOU DIDNT GET A PHONE TO GET OUT THE CONTRACT. Hello people, kind of a key stipultion before you all go ape crap. No one is getting screwed, they can back out of the resign under 30 days if they dont get the promised price. so no one gets hurt in the end here that everyone is on their soap box preaching about the devil Sprint