So I have a different issue kind of. I have the same offer many of you have swapping out my Mogul for a touch pro and paying the difference ($30). However, do they deny your swap if it has some scratches or scuff marks? I have tried to take really good care of it and still have everything that came in the box (most of it unopened) but the phone has a couple scuff marks on the side and a little wear on the back. What condition did you all exchange your phones in? I've had this one 3 months.