Quote:
Originally Posted by lipidfats
I knew i should be worried... they responded immediately to my emails up until 48 hours ago and now no responses.
I got them to agree to swap out my phone over a month ago though... so that falls before this 3 week stoppage you're talking about.
I've talked to about 5 representatives through ecare about the swap, so i'm definitely raising hell if they try to pull a fast one on me.
I'm wondering whether i should try again as soon as the clock hits nov 2nd... or if i should wait until later in the morning...
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Me personally, I am not even worried about it. I have every bit of confidence that ecare will take care of me. They already replaced my other mogul with a diamond so I will be emailing them right after midnight for the pro. As a matter of fact I did receive an email from them telling me that they already sent my return kit for the mogul and to just email them back first thing on the 2nd.