Quote:
Originally Posted by tanksmogul
I guess I must've been just talking to the wrong representative...4 times in a row! I too was told that my account was noted for a free swap, only to find out this weekend that no such note exists. Now, I'm being told that Sprint stopped swapping phones 3 weeks ago. Every phone must be replaced by that same model until it's no longer available. Not. Good. Has anyone else heard anything like this?
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I knew i should be worried... they responded immediately to my emails up until 48 hours ago and now no responses.
I got them to agree to swap out my phone over a month ago though... so that falls before this 3 week stoppage you're talking about.
I've talked to about 5 representatives through ecare about the swap, so i'm definitely raising hell if they try to pull a fast one on me.
I'm wondering whether i should try again as soon as the clock hits nov 2nd... or if i should wait until later in the morning...