[osva]

They did that randomly.. I received a phone call from someone at sprint in spanish.. Then he emailed me that he was going to do a swap. After that I sent an email telling them that the touch pro was available to see if they could order it.
I received a response that the guy that called me doesnt work in that department anymore. That he was training people, but she told me that she was going to help me. I need to email her back when the phone is available so she doesnt forget. (all that in spanish). Then I've sent like 3-4 emails with no answer. I then email back from webpage stating my email ID/number. And the answered that they couldn't find anything with that email ID/Number.

Maybe because it was transferred to spanish ecare, the english department doesnt have the email anymore?