[jjday7]

call in to retention and complain like hell and they will do something. You might have to call like 10 times but if you show you are really unhappy they will hook you up. I wanted to diamond when it came out and was only in my contract 10 months and I started complaining about my touch. They offered me the diamond at 350. I called back two days later and said that's not good enough and they said ok 250.00.

I then went to best buy and got a touch pro with the 150 discount. Retention made me upgrade eligible when they gave me those offers. I got my touch pro for 250 out the door.