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Originally Posted by Trident
They'll tell you whatever they can to get you to switch to the Treo because it's there.
I was told that I wouldn't be able to exchange my broken 6600 for the 6700 before it was released. But sure enough, when I my 6600 broke a few months into the release of the 6700, that was what they offered me as a replacement.
Go into a Sprint store after the 6800 is released for a little while (not on the first day) with your non-repairable 6700 and I'd bet you could get a 6800 with a little nice talk to the rep.
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amen. First you must realize for these sales reps you make them NO money. For all they care they could tell you the 6800 never existed. Another thing you should know is the majority of sales reps get their information about the company from the internet (engaddget or phonescoop) Sprint works on a need to know basis. So for them to tell you whats going to be a replacement for the ppc at the end of the year... he was just lying.