[krollman]

Finally some progress. Yesteday, I went to Sprint repair store. They just got their batch of Touch Pro's for sale on Sunday and they were very interested in my problem. The guy who checked me in said wow your phone doesn't sound right. The tech though after not being able to resolve it just said "this is how they sound." They let me hear a phone they had just got in and it did sound the same as mine--bad. I made note of the build # and it was 19965.1.2.3.4, same on the Sprint phone and the one I got from BB.

With hope from others replying to the Poll that their sound was acceptable, I went back to Best Buy, finally got one that didn't have the blown speaker sound. I would say sound from the earpiece is in the okay but not perfect category, definitely something I could live with and on par with my 6700 which is being replaced.

This morning I noticed the build number of this phone is different. It is 19965.1.2.3. Interesting. I don't know if it has anything to do with the problem or not, but I wonder if it could?