[lweisenb]

I left my protective plastic on for the car ride home, it took about 2.5 seconds to realize why my sound was EXTREMELY crappy on that first call and I ripped the top piece off so the phone was still protected...

After removing the plastic my sound was still bad (not talk into a tin can and string bad as it was before but still bad). The sound cabs did not help. I inspected my speaker hole with a loupe (high powered magnifying glass) and found a thread stuck under the under the light sensor that was vibrating during the call. removed it and sound was 100% better.

Hard reset and installed diamond config and selected to turn off the 100db limit and use the high sound profile and now its damn near as good as my Q9 and perfectly acceptable. Unfortunatly the batter life sucks, so I hope the next has better luck.