Quote:
Originally Posted by toinejuan
i still haven't gotten a reply, but I hope to get what you all have. That would really make my morning!
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I don't think that ecare can order it yet. Only telesales and employee telesales can order right now. What you can do though is this. If you already have confirmation from Sprint about returning your Diamond, order the phone through Telesales and request a return kit for your Diamond. Telesales will have to charge you for the phone initially, but once you return your Diamond, e-mail ecare with the tracking number of your Diamond, and ask for an immediate credit.