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Old 10-30-2008, 10:50 PM
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imfillinit
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Re: Internet not working? Possible Fixes!!

i know i am late in this forum post but i thought this would help. i know this thread is 14 pages long and i have not read every post, but i thought that i would give my input to this problem if there is no definate answer as this way requires NO HARD RESETS or editing the phones active DATA profile manually.

i work for sprint. one thing that helps when provisioning this device when you go to "START>SYSTEM>UPDATE PROFILE" is to make sure that the phone is set into sprint mode only and to turn off the roaming setting.

if that does not work, power cycle your phone once you set the radio to sprint mode only, then run the update profile. that should get it to work. i havedone this at work for over 10 diamond phones that i have worked on and everytime it has connected with no hard resets. this goes for newly activated phones and phones that come in for repair that have not had any internet working for a few days.
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