[shark1987]

Yep, just got them to switch earlier. But I couldn't get them to respond to through email (tried at about 9 hours ago and nothing so far not even the auto-reply) so I bounced around departments at sprint and eventually got to one that could help me out.

Call:

1-866-789-8292

I didn't have any problem going through them other than they couldn't find my Touch order, so for some reason they couldn't order me a Return kit so she told me to UPS it to them with a note in it and that they would just do it that way. Also she talked really soft lol.