[imcoolerthanyouare77]

Well, if you have the Mogul or Diamond, and not close to your two year mark, then you should approach it as trying to get defective equipment replaced. If you have valid complaints about your existing handset, you should eventually get offered full retail prica as an exchange. You shouldn't lie, but I'm sure you have quite a few things you're not satisfied with if you own one of those phones. Of course they'll offer you a replacement of the same model, but if you express concern that your issues are inherent in your particular model and you don't relish the idea of swapping phones every few weeks, that may turn the trick. If you get on with them and say "I want a deal", you won't get jack....tell them you just want a viable solution to your issues.