[remi19]

lol, what a waste of time.

I'm on sero - I called the sero direct line (888-882-4030), first person puts me on hold after I tell him I want the touch pro, he says no problem, I wait for 5 minutes after giving account info, hold music stops I hear a click and the call drops.

I try again, 2nd rep says that the touch pro is not yet available to anyone other than employees.

I try 800-sprint1, she tells me I can buy it at $579.99, not eligible for any discounts, upgrade, trade-in.

I call 800-sprint 1 again, she puts me on hold, talks to another department, transfers me, he tells me $579.99. I ask if he knows anything about upgrade policies since I know people have traded in other phones and paid the difference, he says he'll transfer me. I get the cancellation department and he says I can get the phone for $579.99, but maybe I could talk to my local store.

ebay here I come.